How to Remove the Peacock STARZ Add-on Without Canceling Peacock

To remove only STARZ from a Peacock-billed account, select the STARZ add-on in your account’s subscription controls and choose Remove Add-On. Do not choose Cancel All Subscriptions if you want to keep Peacock’s base plan: Peacock says that action cancels the base subscription and all its add-ons.

The first decision is what you want to stop paying for. A STARZ add-on, a Peacock base plan and a separate standalone STARZ membership are different billing items. Confirm the exact subscription before changing it.

Check how STARZ was purchased

Sign in to Peacock in a browser and inspect the account’s subscription and payment information. Peacock’s current cancellation help uses the Subscriptions tab; its STARZ-specific guidance may describe Plans & Payment. Follow the current labels shown in your account and identify the STARZ item itself.

If a third party bills the subscription, use that provider’s management route. Peacock says it cannot cancel an existing third-party-billed plan on the customer’s behalf. Our Peacock billing-provider guide explains how to identify who controls the recurring payment.

Do not assume that an existing standalone STARZ membership is the same as Peacock’s add-on. Peacock’s STARZ guidance says an existing STARZ subscription cannot simply be linked to the Peacock add-on. If you see two charges, match each receipt to its provider before canceling either.

Remove only the Peacock add-on

1. Log in to your Peacock account in a browser.
2. Open the subscription section, labeled Subscriptions or Plans & Payment as shown for your account.
3. Select the STARZ add-on.
4. Choose Remove Add-On.
5. Follow the confirmation steps and read the result.
6. Check that the base Peacock plan remains active and STARZ is set not to renew.

Peacock’s current general cancellation guidance says a removed add-on will not renew at the end of its current subscription term. It also says a confirmation appears on screen and an email may take a few hours. Save the displayed end date rather than assuming removal means immediate loss of all current access.

Avoid the Cancel All Subscriptions button

Peacock now explicitly uses Cancel All Subscriptions for ending the base plan and every add-on. That is a broader action than removing STARZ. If your goal is to keep ordinary Peacock access, back out of an all-subscriptions cancellation flow and return to the individual add-on.

Peacock requires a base plan for an add-on. Canceling the base subscription sets its add-ons to cancel as well. This means you should not cancel the base plan as a shortcut for removing STARZ unless you actually want to end the whole arrangement.

If you intended to cancel everything, read what Peacock access remains after cancellation and verify the end date. The access implications differ from removing one optional add-on.

If the add-on or removal control is missing

Wrong Peacock account: compare the account email with the receipt. The account on a television can differ from the one that purchased the add-on.

Partner billing: inspect the payment method and provider message. Open that provider’s subscription record rather than repeatedly searching Peacock for a control it cannot provide.

Standalone STARZ: check whether the receipt actually describes a separate STARZ membership. Manage that account with its biller; removing a Peacock item will not prove that another company’s charge has stopped.

Page failure: try the browser account page again or contact official support. Uninstalling Peacock, signing out, or deleting a viewing profile is not a confirmed add-on cancellation.

Verify both sides of the result

Check the STARZ status and the base-plan status separately. Record the add-on’s end or renewal information and confirm that the base plan still has the intended renewal arrangement. A success message for one item should not be treated as proof about every subscription in the account.

If no email arrives immediately, wait for Peacock’s stated possibility of a few hours, check spam, and inspect the account. Our missing Peacock cancellation email guide explains why the live subscription record is important evidence.

Review the next relevant bill against the saved confirmation. If a charge appears after a verified add-on end date, ask the actual biller to identify it. This guide does not promise a refund, credit or retroactive cancellation for an earlier payment.

Check for another STARZ payment

If you still see a STARZ-related bill, match its merchant and receipt with the removed Peacock add-on. A separate standalone membership needs its own management action. Do not interpret that other bill as proof that Peacock failed to save the add-on removal without checking both records.

Frequently asked questions

Will Peacock keep charging after I remove STARZ? The base plan continues unless separately canceled. Removing an add-on does not stop the base membership’s renewal.

Can I keep STARZ without a Peacock base plan? Peacock’s add-on arrangement requires a base plan. A standalone STARZ offer is a different subscription.

Can I use Peacock credentials in a standalone STARZ account? Do not assume the add-on creates a standalone STARZ membership or transferable login. Use Peacock’s current access guidance.

Official references

Reviewed October 11, 2026: Peacock STARZ add-on guidance; Peacock base-plan and add-on cancellation.