How to Sue Airbnb Host

Andre L. McCain

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The best way to sue an Airbnb host is to first try and resolve the issue through customer service. If that does not work, then you can file a claim with Airbnb. To do this, go to the resolution center on their website and fill out the form.

Include as much detail as possible about what happened and why you believe the host is at fault. Once you submit the claim, Airbnb will look into it and decide if they think the host is liable. If they are, they will contact the host and try to mediate a resolution between you two.

If that does not work, then Airbnb will refund your money and remove the listing from their site.

  • Find an attorney who specializes in suing Airbnb hosts
  • This will give you the best chance of success and ensure that your case is handled properly
  • Gather evidence to support your case
  • This may include photos, emails, or other documentation showing that the host violated their agreement with you
  • File a complaint with Airbnb
  • This will start the process of them investigating your claim and potentially taking action against the host if they are found to be at fault
  • Serve the host with a summons and complaint
  • Once you have filed your lawsuit, you will need to serve the defendant (the Airbnb host) with a summons and complaint which states what they did wrong and how much money you are seeking in damages
  • Attend any court hearings that are scheduled as part of the lawsuit process
  • This may include a deposition, where both sides present their evidence, or a trial, where a judge or jury decides whether the host is liable for damages

Can I Sue a Host on Airbnb?

Yes, you can sue Airbnb, but it’s not easy. Airbnb is a huge company with billions of dollars in funding and an army of lawyers. You will need to have a very strong case to even get their attention, let alone win a lawsuit against them.

The best chance you have of success is if you can prove that Airbnb was negligent in some way that led to your loss or injury. For example, if they failed to properly screen a guest who then stole from you or assaulted you, you might have a case. Even then, suing Airbnb will be an uphill battle.

They will fight tooth and nail to avoid responsibility for anything that goes wrong on their platform. If you decide to take them on, be prepared for a long and difficult legal battle.

How Do I File a Complaint against an Airbnb Host?

If you have had a bad experience with an Airbnb host, there are a few things you can do to file a complaint. First, you can try contacting the host directly to see if they are willing to resolve the issue. If this does not work, or if the host is unresponsive, you can contact Airbnb’s customer support.

To do this, log in to your Airbnb account and click on the “Help” link at the bottom of the page. Then, select “Contact Us” from the list of options. From here, you will be able to fill out a form detailing your complaint.

Once you have submitted this form, someone from Airbnb’s customer support team will get back to you as soon as possible to help resolve the issue.

Do Airbnb Owners Get Sued?

Airbnb owners can absolutely get sued! While Airbnb does have a $1,000,000 Host Guarantee that covers property damage caused by guests, it does not protect hosts from personal injury or liability claims. So, if a guest were to slip and fall in your home and suffer an injury, you could be held liable and sued for damages.

There have been several high-profile lawsuits against Airbnb hosts in recent years. In 2016, an Airbnb guest in San Francisco fell from a balcony at an Airbnb rental and later died from his injuries. The victim’s family sued both the homeowner and Airbnb, alleging that the company was aware of the dangerous condition of the balcony but failed to warn guests about it.

And earlier this year, a jury awarded $30 million to a woman who was raped by an Uber driver; the jury found that Uber had failed to properly screen its drivers and as such was partially responsible for the attack. So while hosting on Airbnb may come with some financial protection through the Host Guarantee, it’s important to remember that you could still be held liable for any accidents or injuries that occur on your property. To help protect yourself, it’s always a good idea to purchase host insurance (which is available through some third-party companies) and make sure you’re familiar with your state’s laws regarding landlord-tenant law and liability.

Are There Any Class Action Lawsuits against Airbnb?

Yes, there are a few class action lawsuits against Airbnb. The first one was filed in San Francisco back in 2011 by a group of tenants who claimed that their landlords were violating state law by renting out units on Airbnb without the proper permits. A second lawsuit was filed in New York City in 2014 by a group of building owners and residents who claimed that Airbnb was causing an increase in rent prices and disruptive behavior from guests.

Finally, a third lawsuit was filed in Los Angeles in 2015 by a group of landlords and residents who claimed that Airbnb was violating the city’s rental laws.

Why Airbnb Keeps Getting Sued (But Isn’t Losing)

Lawyer to Sue Airbnb Host

As a lawyer, it is my job to help people who have been wronged. And as someone who has used Airbnb, I know firsthand how frustrating it can be when your host cancels on you at the last minute. That’s why I have decided to sue an Airbnb host who canceled on me.

I had planned to stay with this host for a week while I was in town for business. But just two days before my arrival, she cancelled my reservation. She didn’t give any explanation or offer any alternative accommodation.

I was left scrambling to find a place to stay at the last minute and ended up paying way more than I had planned. This is not acceptable. As a paying customer, I deserve better treatment than this.

And so, with the help of my lawyers, I am suing this host for breach of contract and damages. Hopefully, by taking legal action, we can send a message to all Airbnb hosts that they need to treat their customers fairly – or risk being held accountable in court.


If you’re considering suing your Airbnb host, there are a few things you should keep in mind. First, make sure you have a strong case by gathering all the evidence you can. This includes any communication between you and the host, photos or videos of the property, and any witnesses who can attest to what happened.

Once you have your evidence, reach out to a lawyer to see if they think you have a case worth pursuing. If so, they’ll help you file a lawsuit and represent you in court. Be prepared for a long legal battle, as Airbnb will likely fight hard to protect their hosts.

But if you win, you could be awarded damages that cover your costs and more.

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